PRIVACY POLICY 

“We respect and are committed to protecting your privacy. We may collect personally identifiable information when  you visit our site. We also automatically receive and record information on our server logs from your browser including your IP address, cookie information and the page(s) you visited. We will not sell your personally identifiable information to anyone including your email address.

SECURITY POLICY 

Your payment and personal information is always safe. Our Secure Sockets Layer (SSL) software is the industry standard and among the best software available today for secure commerce transactions. It encrypts all of your  personal information, including credit card number, name, and address, so that it cannot be read over the internet

REFUND POLICY 

“We offer 30 Day Money Back Guarantee on almost every product we offer. Please contact customer service at  info@wyomingtraeders.com in advance to obtain an RA number (Return Authorization) within 30 days of purchase date. We can give you a full refund to your credit card or an exchange for another product as per your choice. The only exception to this policy is for sales items that are on final sales- no refund status and are clearly marked at the point of sale.

Order Fulfillment Policy

ORDER STATUS 

After you place an online order, a confirmation is sent to your email. Please check your spam filter does not pick it  up. After your order is shipped, another email is sent with your tracking number. We ship both UPS and Fed-Ex in  order to get the quickest times. Please note however we have no control over shipping times once your order leaves our premises, there are times when your order could be delayed because of weather, mechanical issues, or human error. If your package is late and you have a tracking number, please contact the courier directly using your tracking number.

PRODUCT AVAILABILITY 

Wyoming Traders strives to offer a good selection of western wear. Occasionally, high demand causes a shortage of certain items. However, we are dedicated to keeping our inventory in stock. If we do not have an item that you’ve ordered in stock, check our site again in a few weeks.

SHIPPING 

You will automatically get free shipping once your balance, not counting freight costs are $100 or higher. Note all shipping is sent at discounted ship rates below our costs.

VOLUME/CUSTOM ORDERS 

For volume orders, please email customer service for assistance with product availability, delivery times and costs.  Also for your custom silk scarf designs (minimum 50 pieces) please contact us: info@wyomingtraders.com 

CAN I CHANGE MY ORDER AFTER IT’S SUBMITTED? 

If you need to change your order before it is shipped, you can request an order change by contacting Customer  Service at orders@wyomingtraders.com We can change, delete or exchange items on your order if it has not been shipped.

SHIPPING TIMES 

Normally after we get your order it is shipped the same day or up to 2 business days in fall and winter times.  However during the Christmas season please expect your orders to be shipped Same to 4 business days after the order is placed. We cannot guarantee any order placed after Dec 12 to arrive on time.